Michael presented at the National Disability Services (NDS) Regional Big Picture Workshop, held in Bendigo, Victoria on Tuesday, 11 September 2012.

Michael’s presentation, A New World Order for Disability Service Organisations…The NDIA/DCA…Where Customer Choice & Market Forces Rule is a thought provoking, insightful and “big picture” strategic investigation of the new paradigm of individualised choice for people with disabilities and the organisations that will remain to deliver disability services in the future.