Michael presented a Big Picture Workshop at the National Disability Services (NDS) Annual Members Meeting, held in Carlton, Melbourne on Monday, 12 November 2012.

Michael’s presentation, A New World Order for Disability Service Organisations…The NDIA/DCA…Where Customer Choice & Market Forces Rule is a thought provoking, insightful and “big picture” strategic investigation of the new paradigm of individualised choice for people with disabilities and the organisations that will remain to deliver disability services in the future.